Return Policy
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We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
You can request a return for your item within 14 days, including items purchased with promotional discounts.(Your 14 days start from from the date when you received the item).
To send a return request, send an email including the order number to amandajaneleeltd@outlook.com and the details of how to return will be sent to you. You are responsible for the cost of return postage.
You will receive a full refund, minus the original cost of postage within 14 days.
The above returns policy refers to change of mind only and does not affect the statutory rights you have as a consumer e.g. the right to cancel, or the right to return items, which are faulty or not as described or a general right to return most online purchases under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
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Unfortunately, unless the product is faulty, we are unable to accept items back, or provide a refund for personalised or bespoke Items.
These items are made to order, as such they can not be resold.
